How To Make An Appointment

All new patients must pre-register prior to being seen for an appointment – please see How to Register. If you are already registered, call for an appointment at the clinic location you choose.

After you are registered, for ALL your appointments you will need to bring any and all insurance cards you have – Medicare, Medi-Cal, private medical, prescription, and dental insurance, or medical, dental, and prescription insurance coverage from you employer and present them at time of visit. ALL patients must check-in at Patient Services.

At the time of your appointment, please bring a list of medications you are taking, or bring the medications with you. The receptionist making your appointment will inform you of any records or information you need to bring for your appointment. When bringing children in for immunizations, always bring their immunization record with you.

Children under 18 MUST be accompanied by a parent or legal guardian at every appointment (paperwork for guardians must be on file). Remember, ALL insurance cards must be presented at EVERY appointment.

All patients must check in at Patient Services to verify/update patient information (address, contact numbers, and insurance). 

For your first visit, please plan to arrive 30 minutes prior to your scheduled appointment. This will allow us to prepare your record and collect other required information from you. For subsequent visits, please arrive 15 minutes prior to your scheduled appointment.

It is the patient’s responsibility to keep track of their appointments. If you are unable to keep an appointment, please call 24 hours in advance. Late arrivals may need to be rescheduled. Some departments have missed appointment policies that can restrict further appointment scheduling.  

Feather River Tribal Health is NOT a walk-in facility. Patients without a scheduled appointment may need to be scheduled at a later time depending on the urgency of their condition and/or the availability of health care providers. Patients needing immediate urgent care may be referred to a local emergency room.

Patients must provide a medication resource at the time they pick-up medication(s).